Descripción
Our Knowledge Base plugin is a powerful documentation tool that helps you create and organize your documentation, FAQs, and articles. It’s easy to use and includes many features to help you build a visually appealing Knowledge Base.
Designed with a modern and professional appearance by default, it offers extensive customization options to align with your brand identity. Key features include pre-made designs, popular articles, a Table of Contents (TOC), FAQs, a navigation sidebar, analytics, and customizable archive pages.
Our knowledge base is optimized for search engines to enhance your online visibility. It supports multilingual and RTL languages, ensuring accessibility for an international audience. All articles are responsive and retina-ready, guaranteeing your knowledge base looks great on all devices.
Examples of Included Professional Layouts
* Basic Layout here
* Tabs Layout here
* Drill Down Layout here
* Classic Layout here
* Category Focused Layout here
Consulta nuestra documentación de la base de conocimiento aquí
KEY FEATURES
✅ Fast Search Bar enabling users to find articles quickly.
✅ Organize content into categories and subcategories up to five levels deep.
✅ Article Views Counter with Popular and Recent Articles.
✅ FAQs Layouts and Shortcode to easily display FAQs on your site.
✅ Categories & Articles Layouts including Basic, Tabs, Category Focused, Classic, and Drill Down layouts.
✅ Customizable Category Archive Page
✅ Article enhancements including breadcrumbs, back buttons, navigation, print options, table of contents, and more.
✅ Article Pages with a sidebar to show categories and articles for easy navigation.
✅ AI Content Writing Support to assist with content creation and editing.
⭐ MORE FEATURES
- Set up quickly in minutes.
- Organize documentation by team, product, or service using the Tabs Layout.
- Order articles and categories alphabetically, chronologically, or with drag-and-drop.
- Optimized for SEO to enhance online visibility.
- Track article views and display popular and recent articles.
- Analytics to monitor your knowledge base usage.
- Supports RTL languages, complies with WCAG accessibility standards, and works with WPML and Polylang.
- Responsive design compatible with any theme and mobile devices.
- Includes a Frequently Asked Questions (FAQ) module and shortcode.
- Offers Articles Index Directory shortcodes. Learn More
- Customize typography for article and category names, TOC, breadcrumbs, and more.
- Articles Index Directory shortcodes. Learn More
💡 GET WRITING HELP WITH AI
- Check your spelling and grammar with AI.
- Verify spelling and grammar, and generate article outlines.
💡 EASY TO STYLE WITH PRE-MADE DESIGNS
- Choose from 26 professional pre-made designs – no coding required.
- Enjoy a variety of colors, styles, and layouts.
- Switch between designs with a single click.
- Choose from Basic, Tabs, Category-Focused, Classic, Drill Down, Sidebar, or Grid layouts.
💡 WORKS WITH BUILDERS
- Compatible with Elementor and Gutenberg Blocks
- Works with Beaver Builder, Divi, Visual Composer, and others.
💡 HELP DIALOG CHAT INTEGRATION
The free Help Dialog Chat plugin offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat shows FAQs, search, and a contact form. Learn More
✅ Why Choose Echo Knowledge Base?
- User-Friendly: Designed for ease of use, with no coding required.
- Professional Designs: Access to 26 ready-to-use designs.
- Customizable: Easily match your brand with extensive customization options.
- Organized Content: Five levels of hierarchy for structured documentation.
- Comprehensive Features: All essential features are free, with advanced options available.
- Reliable Support: Friendly and timely assistance from our support team.
🚀 PRO Features
- Control del acceso y los permisos en base a los grupos, los usuarios y perfiles de WordPress y los perfiles personalizados.
- Controlar los artículos públicos y privados y quién puede leerlos, escribirlos y editarlos.
- Create unlimited Knowledge Bases with separate articles, categories, tags, and more.
- Import and export articles and categories using CSV and XML.
- Crear diseños de barra lateral y de cuadrícula.
- Vote on articles, add a feedback form, and learn from analytics.
- More widgets and shortcodes for categories, popular articles, and the search bar.
- Replace articles with links to PDFs, external docs, video links, and more.
- Filtrar la búsqueda por categoría.
- Usa los análisis de la búsqueda avanzada para determinar las búsquedas más populares y las búsquedas sin resultados.
- Migrate, create and copy articles and images from your Knowledge Base.
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💡 VE MÁS ALLÁ CON LAS EXTENSIONES
Lote PRO
Mira nuestro lote PRO.Gestión de accesos
La gestión de accesos permite que los administradores, empresas y organizaciones controlen y limiten el acceso a su base de conocimiento privada en las cuentas de usuario de WordPress. Autoriza a través de los roles y grupos.Diseños elegantes
Los diseños elegantes incluyen diseños de cuadrícula y de barra lateral. Usa el diseño de cuadrícula o el diseño de barra lateral para la página principal de la BC o combina diseños básicos, de pestañas, de cuadrícula y de barra lateral de diferentes formas. Saber más.Unlimited Knowledge Bases
Create Multiple Knowledge Bases, one for each product, service, topic or department. Each Knowledgebase has separate articles, URLs, KB Main Page and admin screens. Learn More.Búsqueda avanzada
Mejora las búsquedas que hacen los usuarios y consulta los análisis de búsqueda, como búsquedas populares o búsquedas sin resultados.Saber más.Article Rating and Feedback
Enable users to provide valuable feedback on your articles. Collect analytics on the most and least rated articles. Learn More.Widgets
Añade la búsqueda en la base de conocimiento, los artículos más recientes y otros Widgets y shortcodes a tus artículos, barras laterales y páginas. Aprende más.Custom Links for PDFs and More
Set Articles to link to PDFs, pages, posts and websites. Learn More.Articles Import and Export
Import and export articles and their content, comments, categories, tags, and attachments. Migrate and copy articles between KBs. Edit articles outside of WordPress. Learn More.
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⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐
✅ The Help Dialog Chat offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog Chat includes FAQs, search, and a contact form. Learn More
✅ The Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More
✅ Show IDs reveals IDs on admin screens, including posts, pages, custom post types and taxonomies, and others. Learn More
✅ The Content Down Arrow Scroll Down Arrow is an easy-to-use WordPress plugin that displays a downward-pointing arrow. It provides users with a visual cue that there is more content further down the page.
Capturas
Bloques
Este plugin proporciona 1 bloque.
- Epkb Content Block
Instalación
Puedes instalar la base de conocimiento para documentos y preguntas frecuentes desde WordPress o subirlo de forma manual por FTP.
OPCIÓN 1: Instala el plugin Knowledgebase desde WordPress
- Ve a «Plugins -> Añadir nuevo».
- Busca ‘Base de conocimiento para documentos y preguntas frecuentes’ e instala el plugin.
- Activa el plugin en el menú Plugins.
- Paso opcional: Configura el plugin en el menú de la administración, en «Knowledge Base -> Página de configuración de la BC».
OPCIÓN 2: Subir archivos de plugin de forma manual
- Descarga el archivo del plugin de la página del plugin: echo-knowledge-base.zip.
- Descomprime el archivo echo-knowledge-base.zip.
- Sube la carpeta ‘echo-knowledge-base’ al directorio ‘/wp-content/plugins’ (no renombres la carpeta).
- Paso opcional: Configura el plugin en el menú de la administración, en «Knowledge Base -> Página de configuración de la BC».
FAQ
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Where can I find complete documentation on your knowledge base?
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Encuentra documentos completos con opción de búsqueda en Knowledge Base
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Is Echo Knowledge Base compatible with my theme?
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Yes, Echo Knowledge Base is designed to work seamlessly with any WordPress theme.
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Can I customize the appearance of my knowledge base?
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Absolutely! Choose from 26 pre-made designs and customize colors, fonts, and layouts without any coding.
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Does the plugin support multilingual sites?
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Yes, it supports RTL languages and works with WPML and Polylang for multilingual support.
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Is there an option for AI content writing assistance?
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Yes, Echo Knowledge Base includes AI writing support for checking spelling and grammar, and generating article outlines.
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How can I get support if I need help?
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Please contact us at Learn More
Reseñas
Colaboradores y desarrolladores
«Knowledge Base – Excellent Documentation and FAQs Plugin with AI Assistance» es un software de código abierto. Las siguientes personas han colaborado con este plugin.
Colaboradores«Knowledge Base – Excellent Documentation and FAQs Plugin with AI Assistance» ha sido traducido a 13 idiomas locales. Gracias a los traductores por sus contribuciones.
Traduce «Knowledge Base – Excellent Documentation and FAQs Plugin with AI Assistance» a tu idioma.
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Registro de cambios
13.10.0
Release Date: Dec 7, 2024
* NEW: Search block
* NEW: Basic Layout block
* NEW: Tabs Layout block
* NEW: Drill Down Layout block
* NEW: Category Focused Layout block
* NEW: Classic Layout block
* NEW: FAQs block
* NEW: Articles List block
* NEW: KB Block Template
* Mobile article view improvements
* Fix: Cleanup and minor fixes
12.43.0
Release Date: Nov 10, 2024
* Update: WordPress 6.7
* Fix: Cleanup and minor fixes
12.42.1
Release Date: Oct 13, 2024
* Update: Security improvements
* Update: Visual Helper improvements
* Fix: Cleanup and minor fixes
12.42.0
Release Date: Oct 5, 2024
* Update: Security improvements
* Update: Improvements to Visual Helper
* Fix: Cleanup and minor fixes
12.41.0
Release Date: Sept 28, 2024
* Update: Improvements to Visual Helper
* Fix: Cleanup and minor fixes
12.40.0
Release Date: Sept 21, 2024
* Fix: Major clean up and fixes
12.33.0
Release Date: Sept 14, 2024
* New: Tag Archive Page with separate KB Template
* New: Custom category slug
* Fix: Cleanup and minor fixes
12.32.0
Release Date: Sept 3, 2024
* New: Visual Helper
* Fix: Cleanup and minor fixes
12.31.1
Release Date: Aug 1, 2024
* Fix: Cleanup and minor fixes
12.31.0
Release Date: July 7, 2024
* Update: WordPress 6.6
* New: Utility to convert selected articles to posts
* Fix: Cleanup and minor fixes
12.30.1
Release Date: June 10, 2024
* Fix: Cleanup and minor fixes
12.30.0
Release Date: May 27, 2024
* New: Category Archive Page with separate KB Template
* New: Toggle for archive page sub-categories
* Fix: Cleanup and minor fixes
12.21.0
Release Date: May 11, 2024
* New: toggle article list icons on/off
* New: custom article list icons (Elegant Layout)
* Update: FAQs shortcode with extra parameters
* Fix: Cleanup and minor fixes
12.20.0
Release Date: Apr 27, 2024
* Update: demo data
* Update: security improvements
* Fix: Cleanup and minor fixes
12.11.2
Release Date: Apr 5, 2024
* Update: security improvements
* Update: Show KB Main Page tag in list of pages
* Fix: Cleanup and minor fixes
12.11.0
Release Date: Mar 24, 2024
* Update: WordPress 6.5
* Update: Category Archive Page v3 with more settings and features
* Fix: Cleanup and minor fixes
12.0.1
Release Date: Mar 8, 2024
* Fix: Cleanup and minor fixes
12.0.0
Release Date: Mar 8, 2024
* New: Category Archive Page v3 with new designs and settings
* Fix: Cleanup and minor fixes
11.42.0
Release Date: Feb 25, 2024
* Fix: Cleanup and minor fixes
11.41.0
Release Date: Feb 25, 2024
* New: FAQs title and location
* New: Articles List title and location
* Update: Drill Down Layout – improved sub-category display
* Update: remove FAQ draft status
* Fix: Cleanup and minor fixes
11.40.1
Release Date: Feb 16, 2024
* Update: improved loading of settings UI
* Fix: Cleanup and minor fixes
11.40.0
Release Date: Feb 10, 2024
* New: FAQ Groups and FAQ Group Shortcode
* New: All Articles – add category filter
* Fix: Cleanup and minor fixes
11.31.0
Release Date: Jan 6, 2024
* Update: Retire Article v1
* Fix: Article View Counter unserialize fix
* Fix: Cleanup and minor fixes
11.30.2
Release Date: Dec 17, 2023
* Fix: Settings UI error
11.30.1
Release Date: Dec 17, 2023
* Fix: Cleanup and minor fixes
11.30.0
Release Date: Dec 12, 2023
* New: Popular Articles List
* New: Resource Links Module if Elegant Layout enabled
* Update: Rename Modular Layout and Reorganize UI
* Update: Rename Product Layout to Drill Down Layout
* Fix: Cleanup and minor fixes
11.20.0
Release Date: Dec 3, 2023
* Fix: Cleanup and minor fixes
11.1.0
Release Date: Nov 10, 2023
- New: FAQ Schema for FAQs
11.0.1
Release Date: Aug 14, 2023
- Fix: Cleanup and minor fixes
11.0.0
Release Date: Aug 7, 2023
- New: Modular Main Page
- Update: WordPress 6.3 compatibility
- Fix: Cleanup and minor fixes
10.2.0
Release Date: June 27, 2023
- New: Article View Counter
- Fix: Cleanup and minor fixes
10.1.0
Release Date: Apr 6, 2023
- New: AI helper for article outline
- New: AI helper for text improvements
- Fix: Cleanup and minor fixes
10.0.0
Release Date: Feb 27, 2023
- New: AI content writing assistant
- New: Advanced search param definition
- Fix: Cleanup and minor fixes
9.21.0
Release Date: Feb 2, 2023
- New: FAQs shortcode
- New: Draft like Categories
- Fix: Cleanup and minor fixes
9.20.0
Release Date: Nov 12, 2022
- Update: Improve CSS loading speed
- Update: Improve Google CLS
- Fix: Cleanup and minor fixes
9.12.0
Release Date: Aug 23, 2022
- Update: New UI for simple KB configuration
- Update: Improve debugging
- Update: Contributor can see a list of KBs
- Update: full width when printing article
- Fix: Cleanup and minor fixes
9.11.0
Release Date: June 25, 2022
- Update: Option to show article title with Current Template
- Fix: Cleanup and minor fixes
9.10.0
Release Date: May 23, 2022
- New: Convert Posts and CPTs to KB Articles
- New: KB Block Theme template
- New: Article list indentation
- Update: WordPress 6.0
- Update: list available shortcodes and widgets
- Fix: Cleanup and minor fixes
9.3.0
Release Date: Apr 2, 2022
- New: Convert Posts and CPTs to KB Articles
- New: Add backend mode to the Editor
- Fix: Article content output for Current Template
- Fix: Cleanup and minor fixes
9.2.1
Release Date: Mar 5, 2022
- Fix: Article content output for KB Template
- Fix: Cleanup and minor fixes
9.2.0
Release Date: Feb 25, 2022
- Update: Article content output for KB Template
- Fix: Cleanup and minor fixes
9.1.0
Release Date: Feb 18, 2022
- New: Articles Index Directory shortcode
- Fix: Cleanup and minor fixes
9.0.2
Fecha de lanzamiento: 2 de febrero de 2022
- Fix: Category private articles query.
9.0.1
Fecha de lanzamiento: 31 de enero de 2022
- Fix: Revert change to article content output.
9.0.0
Fecha de lanzamiento: 30 de enero de 2022
- New: navigation sidebar with categories and articles
- Update: Various fixes and improvements.
8.4.0
Release Date: Nov 26, 2021
- New: control speed of TOC scrolling
- Update: Add import/export add-on links
- Update: Allow private articles
- Update: Various fixes and improvements.
8.3.0
Release Date: Nov 11, 2021
- Update: Setup Wizard improvements.
- Update: Various fixes and improvements.
8.2.2
Release Date: Oct 12, 2021
- Fix: search finds only publish posts
- Fix: Cleanup and minor fixes
8.2.1
Release Date: Sep 30, 2021
- Update: resolve rare update issue
8.2.0
Release Date: Sep 30, 2021
- Update: Add more access control settings
- Fix: Cleanup and minor fixes
8.1.1
Release Date: Sep 17, 2021
- Fix: Issue with post being array
- Fix: Cleanup and minor fixes
8.1.0
Fecha de lanzamiento: 16 de septiembre de 2021
Changes:
* New: Access control – choose what Authors and Editors can change and if they can view analytics
* New: On the Category Archive Page, the author, date and category can be turned on or off
* New: Option to include or exclude articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes
8.0.1
Fecha de lanzamiento: 19 de agosto de 2021
Changes:
* Update: do not include articles in child categories on Category Archive Page
* Fix: Cleanup and minor fixes
7.7.0
Fecha de lanzamiento: 20 de mayo de 2021
Cambios:
* Nuevo: Opciones de la tipografía de la fuente para el texto
* Nuevo: Iconos personalizados para las subcategorías en el diseño de categorías
* Actualización: Compatibilidad con RTL
* Corrección: Limpieza y correcciones menores
7.6.0
Fecha de lanzamiento: 2 de mayo de 2021
Cambios:
* Actualización: Accesibilidad
* Actualización: Compatibilidad con RTL
* Corrección: Limpieza y correcciones menores
7.5.0
Fecha de lanzamiento: 9 de abril de 2021
Cambios:
* Actualización: Compatibilidad con RTL
* Corrección: Limpieza y correcciones menores
7.4.0
Fecha de lanzamiento: 27 de marzo de 2021
Cambios:
* Nuevo: Contador de aciertos y errores de búsqueda
* Actualización: Compatibilidad con RTL
* Corrección: Limpieza y correcciones menores
7.3.1
Fecha de lanzamiento: 28 de febrero de 2021
Cambios:
* Corrección: Problema con multisitio y el editor
7.3.0
Fecha de lanzamiento: 28 de febrero de 2021
Cambios:
* Actualización: Preparación para WordPress 5.7
* Actualización: Preajustes de temas
* Corrección: Limpieza y correcciones menores
7.2.1
Fecha de lanzamiento: 5 de febrero de 2021
Cambios:
* Corrección: Carga del editor de portada
* Corrección: Limpieza y correcciones menores