BetterDocs – Best Documentation, FAQ & Knowledge Base Plugin with AI Support & Instant Answer for Elementor & Gutenberg

Descripción

Do you want to reduce support tickets immediately? How about you creating a stunning and resourceful knowledge base for your customers with better docs & FAQs? 🤔

👨‍💻 82% of customers prefer to support through an online knowledge base and get annoyed creating support tickets as it’s a lengthy process. So creating an informative Documentation page can help to enhance your customer experience.

Pero, ¿cómo creas fácilmente una increíble página de documentación increíble en un sitio WordPress sin ningún código? Bueno, lo tenemos para ti. 😎

📒 Crea una base de conocimiento espléndida para facilitar el soporte al cliente

BetterDocs will help you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding lengthy conversations.

🔥 Una potente base de conocimiento para reducir los vales de soporte

Deja que los visitantes encuentren instantáneamente las respuestas que buscan sin tener que esperar al equipo de soporte y reduce la carga de trabajo del soporte.

🌟 Características destacadas

  • Stunning readymade template designs to create your Docs landing page, Single Doc page, & Archive page without any coding
  • In-built theme customization option, or use Shortcodes & Elementor widgets, or Gutenberg Blocks to design & customize the entire documentation page
  • Tabla de contenidos o tabla de contenidos fija para proporcionar una experiencia de usuario absoluta
  • In-built advanced live search bar to help visitors get the exact docs solution
  • Advanced List View (FREE) & Grid View feature (PRO)
  • Create & manage multiple knowledgebases for all products separately (PRO)
  • Manage roles for your knowledgebase users & give access accordingly
  • Integrado con Analytics para realizar seguimiento y evaluar el rendimiento
  • Totalmente compatible con el maquetador de páginas de Elementor
  • WPML Certified Plugin
  • Gutenberg Blocks BetterDocs Search Form, BetterDocs Category Box & BetterDocs Category Grid to easily create your Knowledgebase
  • Create Advanced Search & showcase Popular Docs with ready layouts (PRO)
  • FSE Compatible with 10+ Gutenberg Blocks & Patterns
  • Import and export CSV and XML files options to migrate essential documentation or back up your knowledge base
  • Generate advanced documentation instantly using Write With AI, the powerful AI auto writer feature by integrating ChatGPT
  • Generate Sample Data to make the knowledge base data creation process smooth
  • Seamless migration of knowledge base from any 3rd party solution like Help Scout
  • Estimated Reading Time for Single Docs
  • Add attachments to any single doc to provide additional content to help readers (PRO)
  • Related doc embedding in any single doc to provide supporting documentation for more knowledge (PRO)

🙌 PLANTILLAS VISTOSAS LISTAS PARA LAS PÁGINAS DE DESTINO DE DOCUMENTACIÓN

BetterDocs offers multiple ready templates to design your WordPress documentation site within a few minutes. Besides, you have full freedom to customize the layout with ease.

🗣️ TRANSLATE SINGLE DOC PAGE WITH WPML

Translate your BetterDocs Single Docs by using WPML quite easily.

💬 CREATE FAQ INSTANTLY

Design FAQ sections for your Knowledge base easily with the help of BetterDocs FAQ Builder.

💬 Full Site Editor (FSE) Compatibility

Design your documentation, single docs, archive pages effortlessly in Gutenberg Editor with the help of BetterDocs’ Gutenberg Blocks & Patterns.

📋 INTERACTIVE TABLE OF CONTENTS (TOC)

BetterDocs creará automáticamente una tabla de contenidos bien gestionada mientras estés escribiendo tu documentación. Con un proceso automatizado eficiente, organizará tu documentación con sus funciones integradas y una espléndida tabla de contenidos que se moverá cuando hagas scroll, por lo que tus visitantes siempre podrán ir fácilmente a otras páginas.

🔎 OPCIÓN DE BÚSQUEDA AVANZADA INTEGRADA

Ayuda a tus visitantes a conseguir la solución exacta en la documentación y reduce la dependencia del soporte con una búsqueda avanzada en vivo incorporada y la opción de búsqueda avanzada (PRO) en la parte superior.

⚙️ OPCIÓN DE PERSONALIZACIÓN AVANZADA

Personaliza las páginas de documentación desde los ajustes o, incluso, añade shortcodes (PRO), widgets del maquetador de páginas y mucho más para obtener toda la autoridad y hacer que destaquen para los visitantes de tu web.

⚡ FULLY COMPATIBLE WITH GUTENBERG EDITOR [READY GUTENBERG BLOCKS]

Make an interactive knowledge base site in Gutenberg by using fully functional ready Gutenberg blocks.

💯 100% COMPATIBILITY WITH ELEMENTOR PAGE BUILDER [FREE ELEMENTOR WIDGETS]

Design amazing single docs and docs archive page without any hassle with Elementor Page Builder using free Elementor widgets

🔥 PLANTILLA DE ENTRADA DE DOCUMENTACIÓN CON ELEMENTOR

Show off your creativity and create an amazing single doc template with advanced elements, and ready layouts with Elementor Theme Builder

🤖 WRITE DOCUMENTATION & FAQ WITH CHATGPT AI AUTO WRITER

Use the powerful Write With AI auto writer feature like ChatGPT to quickly generate detailed documentation & FAQs in a few clicks without any hassle.

🚀 PLANTILLA DE ARCHIVO DE DOCUMENTACIÓN CON ELEMENTOR

Diseña una espectacular página de documentación y de plantilla de archivo de categoría de la documentación con el maquetador de temas Elementor.

🔄 IMPORT AND EXPORT OPTION

Migrate your valuable content and back up your knowledge base with just a few clicks with easy import and export feature that seamlessly supports CSV and XML formats.

📌 ONE CLICK GENERATE SAMPLE DATA

Create Sample Data to streamline the knowledge base data creation process, ensuring efficiency and accuracy in populating the database.

🔄 3RD PARTY MIGRATION SUCH AS HELP SCOUT

Seamless migration of knowledge base from any 3rd party plugin solution like Help Scout with a single click to improve customer service capabilities.

🤖 BOT DE RESPUESTA INSTANTÁNEA PARA DISMINUIR LOS VALES DE SOPORTE (PRO)

Ayuda a tus clientes a buscar en la documentación y los artículos de la base de conocimiento desde la misma ventana de chat sin abandonar la página y reduciendo los vales de soporte.

📊 ANALÍTICA DETALLADA PARA EVALUAR EL RENDIMIENTO (PRO)

Rastrea y evalúa las actividades en tu página de documentación y mejora la experiencia del cliente. Analiza también el tráfico del sitio para obtener información acerca de tu base de conocimiento.

🆕 CREA BASES DE CONOCIMIENTO MÚLTIPLES (PRO)

Create multiple knowledge-bases for different products and provide instant support to your customers from one place

🔒 MANAGE INTERNAL KNOWLEDGE BASE (PRO)

Restrict your knowledge base based on certain user roles and manage Internal Knowledge Base to make your documentation private

📔 DISEÑA IMPACTANTES BASES DE CONOCIMIENTO MÚLTIPLES CON ELEMENTOR (PRO)

Design spectacular multiple knowledge bases with absolute ease by using Multiple KB widget for Elementor widget.

🔗 ADD ATTACHMENT IN SINGLE DOCUMENTATION (PRO)

Include attachments within each document to offer supplementary content and extra details, enhancing comprehension and accessibility.

📚 EMBED RELATED DOCS IN SINGLE DOCUMENTATION

Incorporate relevant documentation into each document to promote supporting content and additional information.

No tienes que creernos. Mira lo que dice un experto en WordPress:

  • Una solución sencilla para añadir una base de conocimiento a tu sitio web
  • Visita /docs para ver la página integrada (la URL se puede cambiar en Ajustes)
  • Fácil de crear y gestionar, con diseños hermosos y una búsqueda potente.

—Nathan, iThemes

🙌 After reading this feature list, you can probably imagine BetterDocs is the most advanced and powerful documentation plugin in the market. Give BetterDocs Knowledge Base plugin a try.

¿Quieres desbloquear las características avanzadas? Actualiza a la versión Pro

🚀 Respaldado por un equipo confiable

This Documentation plugin is brought to you by the team behind WPDeveloper, a dedicated marketplace for WordPress, trusted by 6 Million+ happy users.

👨‍💻 DOCUMENTACIÓN Y SOPORTE

  • Para consultar la documentación y los tutoriales, visita nuestra documentación
  • Para ver los videotutoriales, ve a nuestra lista de reproducción de YouTube
  • If you have any more questions, visit our support on the Plugin’s Forum
  • Para obtener más información sobre las características, las FAQ y la documentación, visita nuestra web en BetterDocs

Create better Docs, Knowledge Base and wiki with BetterDocs

💙 ¿Te encantó BetterDocs?

🔥 ¿QUÉ SIGUE?

Si te gusta este plugin de documentación, considera revisar nuestros otros proyectos:

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EmbedPress– Embed videos, images, posts, audio, maps and upload PDF, DOC, PPT & all other types of content into your WordPress site with one-click and showcase it beautifully for the visitors.
Templately Ultimate Template clouds with 5000+ ready templates for Elementor & Gutenberg along with FREE cloud collaboration with your team.

Visita WPDeveloper para aprender más sobre cómo hacer lo mejor en WordPress con ¡tutoriales de ayuda, consejos y trucos!

Capturas

Instalación

Método actual:

  1. En el escritorio de WordPress, ve a la sección «Añadir nuevo plugin»
  2. Busca «BetterDocs».
  3. Instálalo, luego actívalo.
  4. Sigue la documentación

Método tradicional:

  1. Sube betterdocs al directorio /wp-content/plugins/
  2. Activa el plugin en el menú «Plugins» en WordPress
  3. Sigue la documentación

FAQ

¿Funciona con cualquier tema de WordPress?

Sí, funciona con cualquier tema estándar de WordPress.

Reseñas

11 de abril de 2024
I am using BetterDocs Pro with Elementor. The online documentation can be lacking in some areas, but the support team is pretty awesome. Quick to respond and provided the answer to what I was looking for. Would definitely buy more from them.
28 de marzo de 2024
Better Docs is easy to use, especially the latet version with the grid view in the back end to organize the documents. We had some trouble with top category links not working and custom css that was messing up the latest version's layout and support was super helpful and responsive to help us fix those issues. Thank you!
19 de marzo de 2024
Firstly great plugin, easy setup and great customer support and compatible on all devices. The customisable css options made it easy to adapt the plugin to my website. Also the fact I can simply add questions-answers and assign them to categories in the admin area is a great aspect as opposed to editing pages.. Highly recommend.
19 de marzo de 2024 5 replies
I really love this plugin! Interface is great and the usabillty is very friendly! Great work!!!
15 de marzo de 2024
The support is excellent, and the plugin is good. However, I think there could be more options for those wanting to use the shortcodes. Perhaps an integrated tool for building the options ourselves would be helpful.
14 de marzo de 2024 2 replies
I've been hoping for improvement for a few years now, but unfortunately the ultimate disaster came with the last upgrade. We use the Divi builder for our and our customers' sites and Divi has simply been ignored for years (not everyone uses Elementor!). Everything that bothers me about BetterDocs: With the upgrade, a lot of what was individually customized in settings was simply put back. Shortcode placed on a page and poof, the theme-biulder function is overridden and the page has a title and a sidebar. This applies to all pages after the update. (Tip: In the Divi-Builder a layout must be created in the Theme-Builder -> This can only be activated for the BD start page, all subpages remain unaffected) Do not use the Divi-Builder for the Docs pages… you will get problems with the display with "Instant-Answer". Not everything is translated and you also have to install Loco-Translate. Why is it not possible to translate the complete texts that are displayed in the frontend? I don't even want to start talking about Instant-Answer here. I haven't come across anything like this since the early days of Wordpress… The best thing to do is simply not to use it--> If you do, then turn off the chat, because you have no possibilities to customize important things here. BetterDocs UI???? Why are you doing this to us? I'm glad you can switch back to the classic view-- No possibility to access deleted content (no recycle bin)-- No quickedit option-- Only practical to quickly move texts from one category to another or to move the order It looks great from the outside, but under the hood… unfortunately the upgrade didn't help … oh yes… an AI function is now built in… WOW Before the standard phrase "Please contact our support" comes up … I and some of my colleagues have already done so and the answer has always been that you are working on it. Unfortunately, we have been waiting for several years now for something to happen. Unfortunately nothing! As I wrote in the title, some of my colleagues and I are looking for a more usable alternative. If you have any tips, please feel free to write to me.
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Revisa el código , echa un vistazo al repositorio SVN o suscríbete al registro de desarrollo por RSS.

Registro de cambios

3.5.1 – 31/03/2024

  • Added: Estimated reading time for Single Docs
  • Fixed: Multiple KB and Categories admin pages don’t show Yoast SEO terms
  • Fixed: Live search is showing previous page search results for certain cases
  • Few minor bug fixes and improvements

See changelog for all versions.