Title: PetrichorCraft Chatbot
Author: PetrichorCraft
Published: <strong>19 de agosto de 2026</strong>
Last modified: 19 de agosto de 2026

---

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![](https://s.w.org/plugins/geopattern-icon/pcc-ai-live-chat.svg)

# PetrichorCraft Chatbot

 Por [PetrichorCraft](https://profiles.wordpress.org/csoftech/)

[Descargar](https://downloads.wordpress.org/plugin/pcc-ai-live-chat.1.6.4.zip)

 * [Detalles](https://es-ec.wordpress.org/plugins/pcc-ai-live-chat/#description)
 * [Valoraciones](https://es-ec.wordpress.org/plugins/pcc-ai-live-chat/#reviews)
 *  [Instalación](https://es-ec.wordpress.org/plugins/pcc-ai-live-chat/#installation)
 * [Desarrollo](https://es-ec.wordpress.org/plugins/pcc-ai-live-chat/#developers)

 [Soporte](https://wordpress.org/support/plugin/pcc-ai-live-chat/)

## Descripción

PetrichorCraft Chatbot adds a floating help widget so visitors can browse FAQ topics,
ask free-text questions (optional AI), or talk to a human agent.

#### Features

 * Site-wide floating chat button with configurable colors, size, and mobile layout
 * FAQ categories and question chips (works with no AI key)
 * Optional free-text answers grounded in your FAQ content
 * On WordPress 7.0+, uses the core WordPress AI Client (Settings  Connectors) when
   a connector is available
 * Optional provider API keys (OpenAI, Anthropic Claude, or Google Gemini) as a 
   fallback, including on WordPress 6.x
 * Feedback buttons on answers (satisfied / not satisfied / unsure)
 * Optional live chat: agents, live inbox, reopenable threads, offline leave-a-message
   emails
 * Shortcode `[pccalc_live_agent]` for “Agent is live” / email fallback inside FAQ
   answers
 * Encrypted API keys at rest, public AJAX rate limiting

#### External services

Free-text AI is **optional**. FAQ chip answers never call an AI service.

On WordPress 7.0 or later, if the site has an AI connector, free-text questions 
are sent through the WordPress AI Client. The site owner chooses the provider under**
Settings  Connectors**. That request is handled by WordPress core and the connector
the site owner configured.

If no core connector is available (WordPress 6.x, or no connector set up), and you
add a provider API key and enable free-text questions, the plugin sends the question
plus selected FAQ context to the provider you configure:

 * OpenAI — [Terms](https://openai.com/policies/terms-of-use/) · [Privacy](https://openai.com/policies/privacy-policy/)·
   API: `https://api.openai.com/`
 * Anthropic (Claude) — [Terms](https://www.anthropic.com/legal/consumer-terms) ·
   [Privacy](https://www.anthropic.com/legal/privacy) · API: `https://api.anthropic.
   com/`
 * Google Gemini — [Terms](https://ai.google.dev/gemini-api/terms) · [Privacy](https://policies.google.com/privacy)·
   API: `https://generativelanguage.googleapis.com/`

Live chat stays on your WordPress site (AJAX); notification emails use `wp_mail`.

#### Privacy

Depending on settings, the plugin may store visitor questions, answers, feedback,
and (if enabled) name / email / phone for live chat. Ask logs may store a hashed
IP for rate limiting. Review **Settings  Privacy** in WordPress and your own privacy
policy. Suggested policy text is registered with WordPress when the plugin is active.

## Instalación

 1. Upload the `pcc-ai-live-chat` folder to `/wp-content/plugins/`, or install the 
    zip via **Plugins  Add New  Upload Plugin**.
 2. Activate **PetrichorCraft Chatbot** under **Plugins**.
 3. Open **Chatbot** in the admin menu and configure Behavior, Appearance, and (optionally)
    AI Provider.
 4. Edit or replace the sample FAQs under **Chatbot  FAQs** (or Import).
 5. Optional (WordPress 7.0+): add an AI connector under **Settings  Connectors**.
 6. Optional: add an OpenAI, Claude, or Gemini API key for free-text answers when no
    core connector is available.
 7. Optional: enable Live chat, add agents under **Chatbot  Agents**, and monitor **
    Chatbot  Live inbox**.

## FAQ

### Does free-text AI work without an API key?

FAQ chips work without any AI setup. Free-text needs “Allow free-text” enabled, 
plus either a WordPress 7.0 AI connector (Settings  Connectors) or a provider API
key.

### Is live chat required?

No. Leave Live chat disabled if you only want FAQ / AI.

### Where do visitor messages go when agents are offline?

Visitors can leave a message in the widget. The plugin emails configured notify 
addresses / support email / linked agent WordPress users.

### Will uninstall delete my FAQs?

Settings are removed on uninstall. FAQ posts, chat tables, and logs are deleted 
only if you enable **Delete chatbot content on uninstall** in Behavior settings.

## Reseñas

No hay reseñas para este plugin.

## Colaboradores y desarrolladores

«PetrichorCraft Chatbot» es un software de código abierto. Las siguientes personas
han colaborado con este plugin.

Colaboradores

 *   [ PetrichorCraft ](https://profiles.wordpress.org/csoftech/)

[Traduce «PetrichorCraft Chatbot» a tu idioma.](https://translate.wordpress.org/projects/wp-plugins/pcc-ai-live-chat)

### ¿Interesado en el desarrollo?

[Revisa el código](https://plugins.trac.wordpress.org/browser/pcc-ai-live-chat/),
echa un vistazo al [repositorio SVN](https://plugins.svn.wordpress.org/pcc-ai-live-chat/)
o suscríbete al [registro de desarrollo](https://plugins.trac.wordpress.org/log/pcc-ai-live-chat/)
por [RSS](https://plugins.trac.wordpress.org/log/pcc-ai-live-chat/?limit=100&mode=stop_on_copy&format=rss).

## Registro de cambios

#### 1.6.4

 * Prefix uninstall locals; silence one-time meta_key migration warning

#### 1.6.3

 * Use unique `pccalc` prefixes for options, AJAX, CPT, scripts, and shortcodes
 * Use the WordPress AI Client on WP 7.0+ when a site connector is available
 * Add WordPress.org username to Contributors

#### 1.6.2

 * Silence Plugin Check DB warnings with $wpdb->prefix table SQL and phpcs ignores

#### 1.6.1

 * Align text domain and zip slug with WordPress.org plugin slug `pcc-ai-live-chat`

#### 1.6.0

 * Live chat: agents, live inbox, reopenable sessions, offline messaging and email
   alerts
 * Shortcode `[pccalc_live_agent]` for agent-online / email fallback in FAQ answers
 * Mobile panel size settings; visitor resume via localStorage
 * Admin doorbell on new / reopened chats; chat close control top-right
 * WordPress.org packaging: readme, license, privacy text, external admin JS assets

#### 1.0.0

 * Initial release: floating widget, FAQ CPT, hybrid AI chat

## Meta

 *  Version **1.6.4**
 *  Last updated **hace 3 días**
 *  Active installations **Menos de 10**
 *  WordPress version ** 6.0 o superior **
 *  Tested up to **7.0.4**
 *  PHP version ** 8.0 o superior **
 *  Language
 * [English (US)](https://wordpress.org/plugins/pcc-ai-live-chat/)
 * Tags
 * [AI](https://es-ec.wordpress.org/plugins/tags/ai/)[chatbot](https://es-ec.wordpress.org/plugins/tags/chatbot/)
   [customer support](https://es-ec.wordpress.org/plugins/tags/customer-support/)
   [faq](https://es-ec.wordpress.org/plugins/tags/faq/)[live chat](https://es-ec.wordpress.org/plugins/tags/live-chat/)
 *  [Vista avanzada](https://es-ec.wordpress.org/plugins/pcc-ai-live-chat/advanced/)

## Valoraciones

No reviews have been submitted yet.

[Your review](https://wordpress.org/support/plugin/pcc-ai-live-chat/reviews/#new-post)

[See all reviews](https://wordpress.org/support/plugin/pcc-ai-live-chat/reviews/)

## Colaboradores

 *   [ PetrichorCraft ](https://profiles.wordpress.org/csoftech/)

## Soporte

¿Tienes algo que decir? ¿Necesitas ayuda?

 [Ver el foro de soporte](https://wordpress.org/support/plugin/pcc-ai-live-chat/)

## Donar

¿Te gustaría apoyar el progreso de este plugin?

 [ Dona a este plugin ](https://petrichorcraft.com/)