Help Dialog – FAQs, Search & Contact Form

Descripción

The Help Dialog offers a chatbot-like dialog for better customer support and increased leads and sales. The Help Dialog shows FAQs, search, and a contact form.

See the Help Dialog in action. Open it on the right bottom corner:
Help Dialog Demo

How Will Help Dialog Assist My Customers?

• Users can help themselves.
• Users can contact you via a contact form.
• Help Dialog is available 24/7 outside of your business hours.
• There are easy-to-find support questions on every page or any page you choose.

How Will Help Dialog Improve My Business?

• No hourly monitoring of the chat.
• Easy to maintain and expand.
• Actionable results with analytics (PRO).

What exactly do you get with Help Dialog?

✅ 1. Create custom questions and answers (FAQs)

• Provide the best content and information tailored to your website pages.
• Add a Help Dialog to product pages, documentation and articles, the home page, and more.
• Share common questions across multiple pages.
• Customers can search all existing questions for answers on any page.
• Provide answers to the most common questions instantly, always 24/7.

✅ 2. Search FAQs, Knowledge Base Articles, and more

• Customers can search existing faqs, documentation and posts.
• Integrate search with Echo Knowledge Base
• Enable searches of posts and certain Custom Post Types.

✅ 3. Show compact Contact Us form

• Ensure that no customer will ever be left without an answer.
• Customers can contact you if they need help.
• Receive an email instantly whenever a user submits an inquiry.
• Track the pages on which a user submits an inquiry.

✅ 4. Customize Help Dialog widget

• Easily customize the widget, so it fits your website look.
• Match your theme, branding style, and colors.

💡 KEY FEATURES

• Quick, five-minute setup.
• A lightweight and customizable widget that will work great with your branding.
• Supports RTL and WCAG accessibility.
• Responsive design that works with any theme.

💡 WHY CHOOSE HELP DIALOG?

• Innovative features and ongoing improvements
• Friendly and timely 24/7 support
• Integrated with Echo Knowledge Base
• Unlimited Help Dialog widgets and FAQs

See our Help Dialog documentation here

Use Cases

• Frequently Asked Questions (FAQs)
• Internal help for company employees and teams on an intranet
• External help for customers
• WooCommerce FAQs for products
• Product information for customers – good for e-commerce websites
• Supplemental information on standards and policies at government agencies
• Engagement of applicants and students at schools and colleges (eLearning)

⭐ OUR FREE COMPLEMENTARY PLUGINS ⭐

✅ Echo Knowledge Base is a documentation plugin for WordPress. Create knowledgebase, docs, FAQs, and wikis easily. Learn More

✅ Creative Add-Ons for Elementor helps you write articles and documents faster and more easily using our powerful and practical Elementor widgets. Learn More

✅ Show IDs reveals IDs on admin screens that list posts, pages, custom post types and taxonomies, and others. Learn More

✅ The Content Down Arrow is coming soon.